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How long for late backer pdfs?

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  • How long for late backer pdfs?


    I late pledged for Savage Pathfinder a couple of days ago. I sent an email to customer service requesting access to the pdfs but I have not heard back. About how long is it typical for a wait? I’m hoping to have access to read them this weekend since I’ll actually have some time to get a playtest together. Thanks in advance for the info.

  • #2
    There isn't a set period; it's based on how many customer support issues the team is dealing with at any given moment. It's a first-come, first-serve system, so if there are five issues in front of you, it'll take however long to sort out those issues before you get your PDFs. So it's generally variable time lengths.

    Once they get to your item in the queue, it generally only takes minutes to gift the PDFs if your Kickstarter and emails are the same.