download fail

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Marshalonwheels
Seasoned
Posts: 153
Joined: Sun Jul 04, 2010 7:52 pm

download fail

#1 Postby Marshalonwheels » Tue Jun 26, 2012 7:05 pm

Bought HOE: reloaded from studio 2 publishing and the download is not working. Chome says download interrupted. who might i need to talk to to get my mitts on my purchase?

relmic
Novice
Posts: 8
Joined: Fri Feb 04, 2011 4:16 pm

#2 Postby relmic » Tue Jun 26, 2012 9:25 pm

:cry: I am also unable to get my HOE download.

jpk
Legendary
Posts: 2248
Joined: Tue Apr 03, 2007 2:42 am
Location: Tazewell, East Tennessee, USA

#3 Postby jpk » Wed Jun 27, 2012 12:07 am

First, please be sure that when you're presented with a download link, you right-click it and select Save Link As or Save Target As (or the equivalent in your browser). That solves an immense amount of download issues (instead of just clicking the link) for larger files.

If that doesn't take care of your problem, contact orders@studio2publishing.com for assistance with anything purchased through the Studio 2 Publishing web site. Be aware that they're mostly a traditional office hours crowd in Eastern Time.
Joel Kinstle
Pinnacle Entertainment, www.peginc.com


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